UDWI’s new text message alert system provides members with another tool to receive important account information and urgent outage alerts. All UDWI members with cell phone numbers on file will be automatically enrolled in the text system and should receive a text message. If you do not receive this text message but want to be enrolled, call our office at (812) 384-4446 to ensure your cell phone number is attached to your account.
If you do not wish to receive text alerts, simply reply “QUIT” to opt out. Members may also reply with words like “OUT” to report an outage, “STATUS” to receive updates on alerts in their area, and “HELP” for more information.
If you have any questions about this new alert system, please contact us!