Utilities District of Western Indiana REMC would like to say “thank you” to all the cooperative members, employees, outside crews, and our communities for your support during last month’s supercell storm that ripped through our service territory.
Messages from members were extremely encouraging as line and tree trimming crews worked day and night to replace nearly 100 poles, repair hundreds of lines, and restore 415 separate outages that affected 10,101 electric meters. This work accounted for 1,855 hours of labor throughout the week. We can’t thank you enough for your understanding, patience and kind words during this weather event.
UDWI’s line crews also received assistance throughout the week from fellow cooperatives, contractors, and peers in the industry including: USC, Electricom, Intren, Hendricks Power, Boone County REMC, Henry County REMC, Parke County REMC, Clark County REMC, Daviess-Martin County REMC, Haley Brothers, and Hoosier Energy. In total, 57 outside employees stepped up to support UDWI which totaled 4,300 hours of contract labor, and we would like to express our gratitude to these crews for their hard work and sacrifice to assist us.
Finally, our greatest appreciation to all UDWI team members from the line crews, Hoosier Heritage Management tree trimming, office personnel, dispatch, customer service representatives and more. You all played a major part in restoring power and providing excellent service to our members. CSRs answered more than 500 calls per day during the outage event, and leadership who worked nonstop to support crews in the field. This was a true team effort, and it does not go unnoticed.
While we hope these outage events are few and far between, we stay prepared and ready to serve you, the member, when the next one hits.
